Kia AI Assistant

2025

In a world increasingly congested with chattering AI assistants, it takes a distinct design language and sharp functionality to stand out.
Partnering with the Kia brand team, we built the identity of the next-generation AI assistant for their latest lineup of vehicles.

The need for a new assistant emerged alongside the comprehensive Kia brand overhaul in 2021, marking a pivotal moment of transformation for the company.

The design of the new assistant was intrinsically linked to this rebrand, not only in its form factor and visual language, but also in its strategic positioning within the larger Kia ecosystem.

This wasn’t just a product redesign, but a holistic evolution, ensuring the assistant embodied Kia’s new identity, values, and vision.

We leveraged the principles of Kia’s design philosophy, “Opposites United,” which focuses on bringing together engineering and nature to develop the future of human mobility.

Kia's vision for the future finds harmony in contrast, merging organic, natural qualities with the precision of technology.

The assistant’s design was conceived as a living system, one that unfolds naturally across every touchpoint from OOH campaigns to digital products like the app, website, and chatbot. We built a flexible framework capable of maintaining a cohesive personality while adapting to each platform’s unique needs.

Not only does the assistant move naturally, it moves like us. Animation introduced a human layer to the assistant’s design with subtle gestures, responsive movement, and expressive timing that makes interactions feel natural, empathetic, and connected.

We developed an extremely thorough design playbook and guidelines that Kia’s internal teams can reference to ensure the assistant is applied consistently across all markets and applications. The system is built to scale, adapting seamlessly to future needs and diverse use cases.

Before arriving at the final design system, we went through an extensive exploratory phase.

Through multiple rounds of client interactions, meetings, and workshops, we explored a wide range of possibilities — many of which didn’t make the final cut, but deeply enriched the process and helped shape a stronger, more intentional outcome.

Projects like this remind us why we do what we do, flexing our muscles across brand, strategy, creative technology, animation, and design to create expressive visuals and leverage our technical skills. Together with Kia, we pushed boundaries to create something that feels both intentional and intuitive. The assistant isn’t just a tool inside a car. It’s the voice of a brand in motion.

Credits

BUCK

Creative Lead

Diego Morales

Gosha Kuznetsov

Production Lead

HJ Kim

Rebecca Park

Production

Alex dos Santos

Celine Nguyen

Jennifer Mochinski

Strategy Lead

Tina Surelia

Strategy

Cole Hammack

Lisa Lokshina

Animation Lead

Jacky Jackson

Lauren Tom

Design & Animation

Adam Smith

Andy Hahn

Brooke Pathakis

João Lavieri

Kyle Griggs

Lisa Kim

Morad Enayet

Seba Morales

Terence Ginja-Martinho

Tinghe Yang

Guidelines

Devin Mathews

Emilia Tonello

Oversight

Luisa Murray

Marla Moore

Michelle Higa Fox

Additional Support

Asia Hunt

Brooke Kessler

Cameron Browning

Charlie Whitney

Dave Evans

Eric Chang

Fabian Morison

Gunnar Pettersson

Kirin Robinson

Madison Caprara

Matthew Kam

Nick Petley

Ryoko Kondo

Sam Snyder

Sarah Krohn

Sejin Park

Taylor Griggs

Vicky Chong

Zack Williams

Special Thanks

Alex Dingfelder

Ashley Domondon

Bill Dorais

Erin Lockard

Jose Fuentes

Justin Cone

Leah Grier

Marshal Rollins

Peter Kallstrom

Talia Lamdan

Talia Mazzarella

Kia Digital Assistant Case Study

BUCK

Creative Lead

Diego Morales

Gosha Kuznetsov

Philip Sierzega

Production Lead

HJ Kim

Rebecca Park

Production

Wolfgang Schiavo

3D

Jacky Jackson

Edit

Dave Conte

Talia Mazzarella

VO

Erin Lockard

Copy

Emma Howcroft

Comms

Alex Anton

Hannah Graf

Tarley Jordan

Oversight

Justin Cone

Luisa Murray

Michelle Higa Fox

Music

Composer

Graham Barton Wakeman